Terms & Conditions

Terms & Conditions

Privacy Policy 
Welcome to planhotel.com ! This site is owned by PLANHOTEL SA. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this site. This site is intended for use by ANYONE interested with the products and services provided by PLANHOTEL SA. We at Planhotel are always committed to provide our customers with utmost customer service. planhotel.com offers the opportunity of an on-line experience guided by your interests and preferences. As described in this Internet privacy policy we are committed to properly using and safeguarding the privacy of any personal information. This policy may be summarized as follows:

All content of this Internet site is owned or controlled by PLANHOTEL SA and is protected by worldwide copyright laws. You may download content only for your personal use for non-commercial purposes but no modification or further reproduction of the content is permitted. The content may otherwise not be copied or used in any way.

The owners of this site will use reasonable efforts to include up-to-date and accurate information in this Internet site, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site. This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site. The trademarks, service marks, trade names, trade dress and products in this Internet site are protected internationally. No use of any of these may be made without the prior, written authorization of the owners of this site, except to identify the products or services of the company. Any personally identifiable information in electronic communications to this Internet site is governed by this site's Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing and/or marketing services. The sender of any communications to this Internet site or otherwise to the owners of this site shall be responsible for the content and information contained therein, including its truthfulness and accuracy.

Your Consent
By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. Active Information Collection Like many Web sites, this site actively collects information from its visitors by permitting you to communicate directly with us via e-mail and feedback forms . Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). Some areas of this site may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, or reservations ) or to participate in a particular activity (such as a contest or other promotions). You will be informed at each information collection point what information is required and what information is optional. Passive Information Collection As you navigate through a Web site, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection. This site may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site. A "cookie" is a bit of information that a Web site sends to your Web browser that helps the site remember information about you and your preferences. "Session" cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on Web sites and to collect aggregate statistical information. This site uses session cookies. "Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the Web site visitors find most valuable, and customizing the Web site based on your preferences. This site uses persistent cookies. "Navigational data" ("log files," "server logs," and "clickstream" data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This site uses navigational data.

Use and Disclosure of Information
Except as otherwise stated, we may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy. If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise. We may disclose your personally identifiable information to other companies of the group worldwide that agree to treat it in accordance with this Privacy Policy. In addition, we will make full use of all information acquired through this site that is not in personally identifiable form.

Access and Correction 
To keep your personally identifiable information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct personally identifiable information in our possession that you have previously submitted via this site.

Security 
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send.

Links to Other Web Sites 
This site may contain links or references to other Web sites. Please be aware that we do not control other Web sites and that, in any case, this Privacy Policy does not apply to those Web sites. We encourage you to read the privacy policy of every Web site you visit.

How to Contact Us 
If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact us as follows:

By E-mail : planhotel@planhotel.com 
By Post : Planhotel SA - Via Cantonale 3, 6901, Lugano, Switzerland

Changes to This Privacy Policy 
If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on 1st November 2011

Applicable law and jurisdiction

Planhotel SA is governed exclusively by Swiss Law. Any disagreement or litigation resulting from the context described in the present General Terms and Conditions that cannot be resolved out of-court will be handled by the appropriate courts in the jurisdiction of Lugano.

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